Returns & Exchanges
At Adreno, we want to ensure you have the right gear for your peak performance, which is why we offer a 30-day window for returns on all unused sports equipment and apparel. If your purchase doesn't meet your expectations or fit perfectly, our streamlined process makes exchanges and refunds fast and simple.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the gear is in its original, unused condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects your returned gear, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.